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Remarkable Results Radio Podcast

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals. John Hanighen, CEO at Cloyes Gear and Products. Listen to John’s other episodes HERE Show Notes
  • Cloyes Shop Masters: https://cloyes.com/shop-masters/
  • John's Role as CEO (00:01:53)
  • Support for Service Professionals (00:02:46)
  • Team Building and Leadership Insights (00:04:43)
  • Diversifying Cloyes Product Offerings (00:06:05)
  • Involvement in Education and Scholarships (00:07:25)
  • Celebrating Mort Schwartz's Legacy (00:08:02)
  • Training Portal Launch (00:11:12)
  • The Importance of Service Professionals (00:14:50)
  • Future of Training and Education (00:19:11)
  • The Importance of Pride in the Industry (00:20:02)
  • Understanding EV Batteries (00:20:39)
  • ADAS and Repair Challenges (00:20:45)
  • The Knowledge Gap in Repairs (00:21:01)
  • Continuing Education in the Industry (00:22:28)
  • Statistics on Certification Benefits (00:22:59)
  • Supply Chain Challenges (00:24:08)
  • Automation in Ports (00:25:21)
  • Labor Concerns with Automation (00:27:23)
  • Manufacturers and Service Professionals (00:28:55)
  • Shop Masters Program (00:30:00)
  • Collaboration with Industry Leaders (00:30:32)
  • New Partnerships in Education (00:31:27)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever.
Duration
32m
Broadcast on
20 Dec 2024
Audio Format
other
[MUSIC PLAYING] This is the Aftermarket Radio Network. Hey, Carm, back at Apex 2024. I'm the floor right next to Joe's garage. Thank you so much, Apex, for this really cool studio this year. We've so enjoyed it. And because it's so big and it's such a magnet, I was able to get John Handkin in here. Yay, John! CEO and president of Cloys. If you've ever done any engine work, you've touched one of his products. Thank you, Carm. You're right. Planes are already underway for Apex 2025, November 4, through the 6th in Las Vegas. It is the can't miss expo and training venue. That is for all who earn their living in the automotive service aftermarket. Hey, for over 30 years, Napa Tracks has made selecting the right shop management system easy by offering the best, most comprehensive SMS in the industry. We'll prove to you that Tracks is the single best shop management system in the business. Find Napa Tracks on the web at N-A-P-A-T-R-A-C-S.com. Also, thanks to aftermarketmanagementnetwork.com for information that can help you move your business ahead and for the free and informative laborratetracker.com. John and I have known each other for a long time in the industry. You've been on two previous podcasts. Yes, sir. I've looked them up. Today's auto parts, quality and supply chain complexities. That was one. And the other one was supply chain, getting parts to the aftermarket during the pandemic. Part two, because there's so many people. And I said, well, a person that I would love to talk to. And I can't remember if it was you during one of these episodes. It says, yeah, well, if we got to put some parts on a damn airplane and ship them over, wherever we got to ship them and move them around the country, we're going to have to do that someday. I think it was you maybe who sent them. We do air shipments all the time to make sure that happens. That's right. You're on the board of ASC, board of governors. You're involved in auto care.

Transcription truncated.

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals. John Hanighen, CEO at Cloyes Gear and Products. Listen to John’s other episodes HERE Show Notes
  • Cloyes Shop Masters: https://cloyes.com/shop-masters/
  • John's Role as CEO (00:01:53)
  • Support for Service Professionals (00:02:46)
  • Team Building and Leadership Insights (00:04:43)
  • Diversifying Cloyes Product Offerings (00:06:05)
  • Involvement in Education and Scholarships (00:07:25)
  • Celebrating Mort Schwartz's Legacy (00:08:02)
  • Training Portal Launch (00:11:12)
  • The Importance of Service Professionals (00:14:50)
  • Future of Training and Education (00:19:11)
  • The Importance of Pride in the Industry (00:20:02)
  • Understanding EV Batteries (00:20:39)
  • ADAS and Repair Challenges (00:20:45)
  • The Knowledge Gap in Repairs (00:21:01)
  • Continuing Education in the Industry (00:22:28)
  • Statistics on Certification Benefits (00:22:59)
  • Supply Chain Challenges (00:24:08)
  • Automation in Ports (00:25:21)
  • Labor Concerns with Automation (00:27:23)
  • Manufacturers and Service Professionals (00:28:55)
  • Shop Masters Program (00:30:00)
  • Collaboration with Industry Leaders (00:30:32)
  • New Partnerships in Education (00:31:27)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever.