Remarkable Results Radio Podcast - Learn to Lead: Empower Your People [THA 307]

How do you truly empower your people? What does it take to be a strong leader of your business? How do you motivate and inspire your employees while avoiding burnout? We have an All-Star panel of industry peers willing to share their own experiences and learning curve as business owners. Watch Episode HERE Brian Sump, Avalon Motor Sports, and Urban Auto Care, CO. Brian's previous episodes HERE Darrin Barney, VP of Operations, Elite Worldwide. President of Barney Brother’s Off-Road and Repair, Grand Junction, CO. Darrin’s previous episodes HERE Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Andy’s previous episodes HERE. Jerry Kezhaya, The Auto Shop, Plano, TX. Jerry's previous episodes HERE. AJ Nealey, Nealey Auto Service, Edgewater, MD. AJ’s previous episodes HERE Show Notes:

They need to feel loved because it's the right thing to do (part of our Noblesse Oblige) - but some won't reciprocate what you pour into them.... why?
They need to have autonomy, but with that autonomy must come extreme clarity on what, why, and how
They need to be held accountable - mediocrity doesn't help anyone - but you must establish the criteria as to why they are not accomplishing what you require of them; do they know how, can they and do they want to?
Trustworthiness - high integrity, truthfulness, transparency, good stewardshipLoyalty - showing up early, staying late, attending company functions, asserting themselves to honor the company and its people, being a brand ambassador, saying, "tell me what needs to be done, and I'll do it"
People WANT strong leadership - top-performing companies have strong leaders.
Strong leaders help to create more leaders, not followers. One of the dichotomies of leadership
Implementing EOS- empower your employees to solve issues on their own
People come to work for people, not companies.

Duration: 54m
Broadcast on: 22 Dec 2022
Audio Format: other

This is the Aftermarket Radio Network. Hey, good afternoon on all my automotive aftermarket People's Calm Capriotto here. It is another, let me see, week 307 town, Hall Academy from remarkable results radio. Glad to have you all here. It's always good, good to have you reaching out to the podcast to elevate yourself and your organization using the podcast as a guide. It's a service professional business acumen. We're going to talk about learning to lead and power your people. I wish I could work for all of these guys I have on my panel. It would be so much fun. I know the love is there for sure. This is a pretty heavy panel, I understand, and there's a reason that as I was going over my lists and thank God you all said yes to come on. These are great leaders in our industry get great businesses have been asked to speak everywhere. They either coach their givers of our industry, which is another reason to be here. We want to reach out to our great sponsors that make the town hall Academy possible. Hey, okay. You quoted a job last month and the customer just said yes, but the price for parts just went up a notch. Well, when you use shop where is native parts catalog, you simply update pricing with just one click. Talk to my friends at [email protected] and join ASE certified master technician and senior Delphi Technologies instructor Dave Hobbs, and he'll be providing training just about anywhere and even online Delphi is over 30 courses run by ASE certified technicians with more offerings coming soon. Learn more and inquire about courses at Delphi aftermarket.com. Okay, gang. Let me introduce my team. Brian sump Avalon motor sports and urban auto care Denver multi shop operator five stores. Hey, Brian. Hey, good morning. I'm blessed to be with you guys. Glad you're here, man. Andy Bismps here Midwest performance car Chicago multi shop owner, a couple of stores in Chicago. Hey, Andy. Afternoon, gentlemen. AJ Nealey, Nealey's auto service edge water Maryland five stores. Hey, AJ. Hey, good to be here. It's afternoon on the side. Did I say morning by any chance? Oh, Brian. Maybe I had more. No, Darren and I, I guess it was just said, we're 12 and five years. Yeah. That's what I thought. I just got you on the cusp there. Because I had the auto shop, Plano, Texas.

Transcription truncated.

They need to feel loved because it's the right thing to do (part of our Noblesse Oblige) - but some won't reciprocate what you pour into them.... why?
They need to have autonomy, but with that autonomy must come extreme clarity on what, why, and how
They need to be held accountable - mediocrity doesn't help anyone - but you must establish the criteria as to why they are not accomplishing what you require of them; do they know how, can they and do they want to?
Trustworthiness - high integrity, truthfulness, transparency, good stewardshipLoyalty - showing up early, staying late, attending company functions, asserting themselves to honor the company and its people, being a brand ambassador, saying, "tell me what needs to be done, and I'll do it"
People WANT strong leadership - top-performing companies have strong leaders.
Strong leaders help to create more leaders, not followers. One of the dichotomies of leadership
Implementing EOS- empower your employees to solve issues on their own
People come to work for people, not companies.