Delve into the topic of exit interviews with Kate Waterfall Hill in this episode of 'How to Lead'. Kate explores the pitfalls of poorly conducted exit interviews and shows how they can be transformed into a powerful tool for organisational improvement. Tune in for practical tips to better manage employee retention and foster a culture of continuous improvement.
Episode Highlights
00:00 Introduction to Exit Interviews
00:36 Linda the Bad Manager: A Case Study
01:32 Understanding Exit Interviews
01:54 Why Exit Interviews Often Fail
03:42 Practical Solutions for Effective Feedback
05:46 The Importance of Continuous Improvement
07:00 Key Takeaways and Final Thoughts
09:15 Conclusion and Next Steps
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