In this powerful one-on-one, Coach Dave March sits down with Steve, VP of Experience Strategy and Digital Marketing at Agency 39A, to uncover how bad leadership taught him everything he needed to become a great one. Steve shares how the scars of toxic management made him realize that the job doesn’t stay at the office — it follows people home. That wake-up call changed his entire philosophy. Now, he leads with empathy, reflection, and transparency — creating space for open feedback and real growth within his team.

This episode dives deep into how Steve’s human-first leadership style is reshaping team culture at Agency 39A — and why this is the kind of place you’d want to grow your career. If you’re looking for a company that values people as much as performance — and a leader who actually listens — Agency 39A is hiring. This conversation shows you why that matters.

Chapters

00:00 Introduction to Digital Marketing and Agency 39A
02:11 Key Trends in Digital Marketing
07:22 Leadership Lessons from Failure
11:08 The Importance of Trust in Leadership
13:41 Diversity of Thought in Teams
17:41 Personal Growth and Stoicism
20:03 Connecting with Steve and Agency 39A