The Negotiators
An inside look at a hostage negotiation team at work focusing on an incident involving 23-year-old Jarrett Jordan, a disturbed man who shot three people and barricaded himself in a house in residential Queens. He had with him his four-month-old daughter. “48 Hours" Correspondent Harold Dow reports.
This classic "48 Hours" episode last aired on 8/9/2003. Watch all-new episodes of “48 Hours” on Saturdays, and stream on demand on Paramount+.
- Duration
- 38m
- Broadcast on
- 03 Dec 2025
- Audio Format
- other
This episode appears to contain dynamically inserted ads. Transcript timestamps may be approximate.
(upbeat music) - As most New Yorkers are just beginning their day. - Oh, we're gonna wait to end the day. We're looking for a fellow that's wanted for connection with the rape. - NYPD Detective Sergeant Wally Zines. - I'm leaving a uniform cop of the door to secure it for a search warrant. - Is usually ending his night shift. - It's almost 7.30, half hour to the end. And hopefully, it wouldn't be quiet to get some sleep. - But at 7.51, on October 19th. - Police are straight away from there, do you think? - Detective Zines is about to start working over time. - There's a SWAT gun coming up. He's going to hit that girl. - I receive a call from our citywide duty captain, and he said, why don't you start to roll? - Operator, there's a lady outside my door. She's in trouble. - The lady shot, she's competing. - While he rushes to the scene in "Residential Queens," so does our 48-hour screw, which has been granted unprecedented access by the NYPD. - Hi, my name is-- - Hi. - Please with me, boys. - An extraordinary life and death drama is about to unfold before your eyes. - Where's the guy with the gun? - He will beckon the house he hasn't come out yet. - There was a male who shot three people and barricaded himself in the house with hostages. (speaking in foreign language) - This is a job for the NYPD's hostage negotiation team. - I explain to you. - And Wally is one of a hundred detectives specially trained as negotiators. (speaking in foreign language) - Police believe the suspect is holding four hostages, and worst of all-- - He's a little baby in there. The baby's not even a year old. - One of them is an infant, the shooter's four-month-old daughter. - Anybody have the visual on anybody. - Within minutes, police tactical units have the house surrounded. - No one's in the window, all right, window. Everybody's down. - But they won't make a move
Transcription truncated.
An inside look at a hostage negotiation team at work focusing on an incident involving 23-year-old Jarrett Jordan, a disturbed man who shot three people and barricaded himself in a house in residential Queens. He had with him his four-month-old daughter. “48 Hours" Correspondent Harold Dow reports.
This classic "48 Hours" episode last aired on 8/9/2003. Watch all-new episodes of “48 Hours” on Saturdays, and stream on demand on Paramount+.