The Learning Leader Show With Ryan Hawk
599: Richard Winters, M.D. - Leadership Lessons From Mayo Clinic ("You're The Leader, Now What?")
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Full show notes at www.LearningLeader.com
- Sustaining Excellence
- Good get at getting stuff done
- Make a change from an expert to a learning machine
- Apply to be in my Learning Leader Circle
- Leadership is:
- Teaching – sharing with others what they need to know, how to do something
- Mentoring - Help them see the world from our eyes
- Coaching - Help them see the world through their eyes. To do that, we must be good listeners, ask questions, and challenge them
- Follow what's interesting to you… To figure out your passion, you have to do stuff. That's the only way to fully learn what you're good at and what you want to do. Have to be willing to try, fail, keep going, and figure out where you excel and what you're curious about. That's how you find your passion and do it for a living.
- They set up leadership dyads and triads at the Mayo Clinic. Group up a doctor, a nurse, and an administrator to help make decisions. This way you gain the perspective from different angles, people, and experiences.
- You have to context-shift radically, from an ER to a boardroom to a coaching session. Not everybody can wear all those hats, and yet Rick does it really well (with grace and humility).
- What's the difference between a coach and a mentor?
- When you mentor: You share your experience & subject-matter expertise. You help a colleague see the world & its potential—through your eyes.
- When you coach: You help your colleague make sense of their world—from their perspective.
- Effective leaders:
- seek diverse perspectives
- recognize the bias of individual opinion
- make decisions methodically
- Ineffective leaders:
- make reflexive decisions
- amplify the thoughts of a few
- see alternate perspectives as obstacles
- Hiring -- What are the must-haves for a leadership role?
- Knowledge
- Fit with the team
- Collaborate
- Align with the values
- How to run 1:1s
- Consent to an agenda
- Ask useful questions
- LISTEN
- Career and Life Advice:
- Ask Who, How, What, Why
- Seek multiple perspectives
- Atul Gawande's Checklist Manifesto is useful.
- There are times that leaders just need to decide, but when those leaders flex those, I'm gonna decide muscles without considering other perspectives. The autonomy of their colleagues is shot and their ability to adapt is gonna be hurt moving forward. - Leadership lessons from Mayo Clinic, Dr. Richard Winters. - As a doctor, you're constantly in a position to be making life and death decisions. - We can be on autopilot so much, almost like robotic. How do we step out of these blind spots and make better decisions? My passion is to be a doctor. Where is that passion coming from? - This idea of context shifting radically. You're in the ER. You also can hang in the boardroom with senior execs, and then you could go to a coaching session. - As leaders, you wear various hats. One of the hats you wear is out of a teacher. - Welcome to The Learning Leaders Show, presented by Inside Global. I am your host, Ryan Hawk. Thank you so much for being here. Text Hawk 266866 to become part of Mindful Monday. You, along with tens of thousands of other learning leaders from all over the world, will receive a carefully curated email for me each Monday morning to help you start your recall fright. You'll also receive details about how our book, The Score That Matters, will help you become a more effectively foster tech talk to 66866. Now, on to tonight's featured leader. Dr. Richard Winters is a practicing emergency physician and executive coach at Mayo Clinic. As program director of leadership development for the Mayo Clinic Care Network, he coaches senior leaders, facilitates retreats, and delivers programs that train leaders at healthcare organizations worldwide. He's also the author of the Wall Street Journal Best Seller. You're the leader, now what? During this conversation, we discuss the difference between coaching and mentoring. Then he talks about how to run an effective one-on-one meeting, the three key elements to effective leadership,
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