The Snapchat Clue

This episode appears to contain dynamically inserted ads. Transcript timestamps may be approximate.
(upbeat music) My name's Adam Buckster. I am a local news reporter and in the summer of 2021, I was working as a multimedia journalist for WISC News 3. News 3 now in Madison, Wisconsin. Madison is not in New York City. It's not LA where there's news happening all the time. A missing person, especially a husband and wife, that would be news. - The Dean County Sheriff's Office shared this photo of Bart and Krista Helders instead, spending today interviewing neighbors. - There are too many unanswered questions. - You know, cars go off the road. Things happen, you know, there's a storm or there's a crash or XYZ, you just don't know. My boss was calling her or emailing her or texting her. I was doing the same, I was texting Bart and there was just never any response. I met Krista through work at Zimbrick Body Shop and then I met her husband through her obviously and then, you know, they just did anything for anybody. Like, even people they didn't know. - So I'm on the Krista side. We were related through my dad's side of the family and we mostly saw each other in Wisconsin at our family cottage cabin during summers and family reunions. They both gave 100% to raising their boys. Mitchell was a little more outgoing, very easygoing. Chandler was a little more sensitive, a little quieter. Her whole goal for her being a mom was, and I'm quoting her, she said, "I want my children to be the best men they can be." - The biggest concern for me is just figuring it where they are. - Police say the couple had planned to go to their cabin in Langley County. - Our investigation began on July 7th when Chandler reported his parents missing. - We knew exactly what Chandler had told us. We knew that his two parents were gone. They had left for the 4th of July weekend. Supposedly to go to their cabin in Northern Wisconsin. - I've never been assigned to a case where a couple is gone. - We ask even more questions to try to get a story and get a timeline of when did the Halderson's go missing and everything was just happening so fast in those first couple of days. - When we first got the email saying that Bart and Crystal were missing,
Transcription truncated.
When his parents disappear, Chandler Halderson’s social media helps investigators unravel the case. "48 Hours" correspondent Erin Moriarty reports.